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What is my order status? Where can I check the status of my order?

Once you fill out the order form and make a payment, you should receive a confirmation email with your assignment details and a purchase receipt. You order is then processed by our support staff and assigned shortly to one of our academic writers with the expertise in your chosen field of study (discipline).

*Please note that you may cancel your order only within first 2 hours after submitting it on our website and completing the payment. Otherwise, we consider it final and begin the fulfillment process.

Order Status Check:

If you want to follow the progress of your order, go to your account and open the 'Orders' page from the left sidebar (it is opened by default when you sign in). Your order will have one of the following statuses described below:

Order Status Description
Unfinished This status indicates that some fields of your order form are missing and need to be filled in before you can proceed with placing an order.
Unpaid This status means that your order is still pending payment and has not been submitted yet.
In progress This status indicates that your order is confirmed and accepted for fulfillment.
Delivered This status indicates that your order is complete and uploaded to your account for approval. You may either revise the uploaded draft and approve it for downloading, or send it for revision to your writer if you are not fully satisfied with it. In the latter case you'll be prompted to provide your comments and detailed instructions for revision.
Revision request This status is assigned to your order when your revision request is being reviewed by our support staff. We reserve the right to decline your revision request if it doesn't comply with your initial order instructions.
Revision This status indicates that your revision request was approved by our support staff and is being currently fulfilled by your writer.
Completed This status is assigned to your order after you review the uploaded draft and approve it. Such order is considered to be complete and delivered to you in full.
Cancelled This status is assigned to orders that were manually cancelled by you or the support staff after being 'unfinished' or 'unpaid' for a long period of time.
Refund This status indicates that your order was refunded and funds owned were returned to your account.

In case you wish to make any changes to your paper instructions or details, you should contact us within first 2 hours after placing an order.

*Please, note that we will NOT accept any changes to your initial instructions once the writer is assigned and starts working on your assignment.

Once your research paper is ready, you will receive an email notification with further instructions for downloading it from your account.


If you have any additional questions, feel free to submit a ticket, chat or give us a call.

CustomResearchPapers Support Team


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+1 (855) 400 46 02

If you have questions, please contact our 24x7 customer support by phone, online chat or send an email to: