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Find the answers to common questions about our research paper writing service!

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How will you choose a writer to complete my assignment?

Once your order is reviewed and confirmed by our support staff, we start contacting the list of our research writers, whose competence and qualifications match the subject area and difficulty level of your assignment.

Your preferences:

We take into consideration your suggestions as to the writer’s expertise and place of residence. If you are a returning customer and have checked ‘My Previous Writer’ option in your order form, your paper will most likely be assigned to the same writer who has completed your previous order - to make sure the writing style is retained.

Finding the best matching writer for your paper:

Our HR department constantly works on evaluating our writers’ performance, while our support staff gives priority in assigning new orders to the top performers of our Rating list.

As soon as we find the right candidate, the order is assigned to him for fulfillment. The assigned writer reviews the instructions provided by you in the order form and commences the work.

Order clarifications:

In case your writer needs further clarifications or has some specifying questions about your order, he may contact you through the ‘Messages’ tab available at the top of your order page from your account. You will be notified of a new message to your email immediately.

*Please note that we employ more than 400 research writers specializing in various disciplines and holding at least a Master’s Degree, while some of them are writing at PhD level. All our freelance writers are over 25 and have at least 3 years of academic writing experience.

We provide our writers with an access to the best online libraries containing numerous sources, like books, articles, manuscripts, monographs, etc. Besides, each member of our writing team is trained to research and produce high quality papers, while following precisely the requirements and instructions from your order form.


If you have any additional questions, feel free to submit a ticket, chat or give us a call.

CustomResearchPapers Support Team


Contact Support

+1 (855) 400 46 02

If you have questions, please contact our 24x7 customer support by phone, online chat or send an email to: