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Find the answers to common questions about our research paper writing service!

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How the paper will be delivered to me? Can you email me the paper?

From your account:

Once your research paper is ready, it will be uploaded to your account on our website and you may download it from your order details page at any time. The status of your order will show 'Completed' and an email notification will be sent to you upon delivery.

Email notification:

When you receive an email notification saying that your order is complete, please go to your account and click on your order ID or 'View' button to open the order details page. You will see the 'Download' button at the top right corner of the screen.

If you experience any difficulties with downloading your paper from our website, please contact us immediately and we’ll send your research paper to the registered email right away!

Available options while your order is 'In progress':

While your order is in progress, you may write a message to your writer or Customer Support, upload additional files and materials for your order or send a revision request. All these options are available from your order details page as well. Just click on your order ID or 'View' button, then click on one of the following tabs to perform the required action: ‘Messages’, ‘Revisions’, ‘Files’ or ‘Feedback’.


If you have any additional questions, feel free to submit a ticket, chat or give us a call.

CustomResearchPapers Support Team


Contact Support

+1 (855) 400 46 02

If you have questions, please contact our 24x7 customer support by phone, online chat or send an email to: