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Find the answers to common questions about our research paper writing service!

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Can I come to the office and order there?

Unfortunately, not as is an online paper writing service.

All transactions are processed securely on our website, and any communication with our support staff and/or your personal writer is performed directly from your account.

How to order?

To order your custom research paper, essay, term paper, book report or thesis online, you need to fill out the order form, sign in or register an account and proceed to checkout to make a payment.

Once your order is processed, we will send a confirmation letter and start fulfilling your request. The instructions you provide in your order form will be used as a guidance for completing your order.

The following actions can be performed directly from your online Account:

  1. Create and save a new order if you wish to pay for it later;
  2. Check your order progress and download the final draft when it’s ready;
  3. Send your questions to our support staff or your writer using the ‘Messages’ tab;
  4. Upload additional files for your assignment using the ‘Files’ tab;
  5. Request a revision of your order using the ‘Revisions’ tab;
  6. Provide your feedback on your writer's work using the ‘Feedback’ tab;
  7. Check the balance of your account and find out if you are eligible for a lifetime discount;
  8. Edit your personal information, such as email, phone number or your current time zone.


If you have any additional questions, feel free to submit a ticket, chat or give us a call.

CustomResearchPapers Support Team


Contact Support

+1 (855) 400 46 02

If you have questions, please contact our 24x7 customer support by phone, online chat or send an email to: